It might be a bit complicated to find the necessary piece of information in a long conversation in a direct channel. If you want to structure one-to-one communication, it's possible to create Topic channels under Direct channels and discuss some subjects separately. You can create several Topic channels under 1 Direct channel so it'll be easier to find the information you have talked over.

How to create a topic channel:

Option 1:

  • click on 3 dots next to a direct channel name;

  • select New Topic;

  • Fill in the Position and Display name fields, Channel description and sorting (optionally).

A Topic channel is created!

Option 2:

  • Click on the user's icon in the chat area;

  • Click "New > Topic";

  • Fill in the Position and Display name fields, Channel description and sorting (optionally).

A Topic channel is created!

You can create several Topic channels under 1 Direct channel.

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